In November of 2014 the FirstLink team was tasked with design, implementation and deployment of a comprehensive automation system to enable the Engineering and Quality Assurance teams for Logitech’s UE Boom Software for Ultimate Ears.

Ultimate Ears was founded in 1995 by Mindy and Jerry Harvey, and acquire in 2008 by Logitech. Ultimate Ears created a new market for the in-ear monitor (IEM), which is today used by most of the world’s top touring musicians.

The journey started in 1995 Van Halen’s drummer, Alex Van Halen, had difficulty hearing other band members over the speaker noise on stage. Jerry Harvey was Van Halen’s touring monitor engineer and created a custom molded earpiece for the drummer to help block some of the stage noise and focus the sound.

The prototype earpiece contained two tiny speaker drivers. The high low frequency driver was one used to warn pacemaker wearers of internal problems.

Ohter band members caught on and the rest is history, Harvey made sets for other bands, and Englebert Humperdinck, and finally set up a company to supply the likes of The Rolling Stones and the Red Hot Chili Peppers.

After going on tour with Linkin Park to connect with touring musicians, he saw the popularity of iPods and other mp3 players, and in 2004 decided to offer a consumer model of Ultimate Ears at a price of $550, and after being acquired by Innovate Partners grossed over $10 Million at $250 a pair in 2006.

Ultimate Ears was acquired by Logitech in 2008, and in 2013 entered the portable wireless consumer speaker market with UE Boom.



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